Frequently Asked Questions

Shipping

How long does shipping take?

Most orders ship within 1-3 business days. Standard shipping takes 3-7 business days, expedited shipping takes 1-3 business days, and freight deliveries take 5-10 business days depending on your location.

How much does shipping cost?

Shipping costs are calculated at checkout based on weight, size, and destination. We offer standard, expedited, and freight shipping options. Free or flat-rate shipping may be available on select items or during promotions.

Do you ship to Canada or internationally?

Currently we ship within the continental United States. Contact us for international shipping inquiries and we'll do our best to accommodate.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in resalable condition. Contact us to initiate a return.

What if my item arrives damaged?

If your order arrives damaged, contact us immediately with photos. We'll send a replacement or issue a full refund at no cost to you.

How do I start a return?

Email us at sunshinestatetruckparts@gmail.com or call (813) 327-2320 with your order number. We'll provide return instructions and a shipping label if applicable.

Fitment & Compatibility

How do I know if a part fits my truck?

Each product listing includes compatible truck makes, models, and years. If you're unsure, call us at (813) 327-2320 with your truck info and we'll confirm fitment before you order.

Do you have parts for Peterbilt, Kenworth, and Freightliner?

Yes! We stock chrome parts for all major semi-truck brands including Peterbilt, Kenworth, Freightliner, Volvo, International, Mack, and Western Star.

What if I order the wrong part?

No problem. Unused parts in original packaging can be returned within 30 days. We'll help you find the correct part for your truck.

Orders & Payment

How can I track my order?

Once your order ships, you'll receive an email with tracking information. You can also contact us anytime for an update on your order status.

Can I modify or cancel my order?

Contact us as soon as possible. If your order hasn't shipped yet, we can usually make changes or cancel it. Once shipped, standard return policy applies.

Do you offer wholesale or fleet pricing?

Yes! We offer volume discounts for fleet owners and shops. Contact us at (813) 327-2320 to discuss wholesale pricing for your business.

Still have questions?

Call us at (813) 327-2320 or email sunshinestatetruckparts@gmail.com

We're here to help!

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